

Policies & Forms
Learn about the policies that help us provide your children with the very best care.


Learn about the policies that help us provide your children with the very best care.
Questions about which forms you might need? Please call our office and our staff will assist you in preparing for your child’s visit.
Arvada Pediatric Associates is dedicated to providing quality, accessible, and cost effective health care services to our patients. Understanding your financial responsibilities is an essential part of your child’s care. If you have any questions concerning these policies, please contact our billing office.
Our billing staff will do their best to assist you with insurance questions. However, if you have questions about your coverage, it is best to check with your specific insurance company.
To be as accessible as possible to the families in our community, we accept most insurances. Please contact your insurance carrier to verify that Arvada Pediatric Associates is in your network, and to verify your benefits and coverage.
Copays will be collected at the time of your visit. Please check with your insurance company for the requirements and provisions of your policy to determine the dollar amount of your co-payment prior to your appointment.
For your convenience, we can also handle your payments on your account at the registration desk. We accept cash, check, debit cards and major credit cards.
If you are not covered by a medical insurance plan, payment is expected at the time services are provided. Payment in full at the time of service may be eligible for a discount.
If you have questions regarding your account please contact our billing office at 303-467-9548.
We require an appointment for your child to be seen.
Our providers strive to stay on schedule. Although there can be emergency situations that prevent us from running on time, we pledge to provide quality care with minimal wait time to the best of our ability.
To respect your time, we make the following requests:
A “no show” is when you fail to arrive for your scheduled appointment, arrive 10 minutes late or more for your scheduled appointment, or call less than one hour prior to your appointment to cancel.
A notification letter may be mailed to you after “no show” visit. Repeated “no shows” may result in the family’s dismissal from our practice.
Routine well-child exams allow us to monitor for growth, developmental, behavioral and academic issues so that we can identify them early, intervene, and treat them effectively. Per the American Academy of Pediatrics, children should receive preventative care on this schedule. We expect parents to follow these guidelines so that we can provide quality healthcare to our patients.
We perform recommended screenings based on the patient’s age to detect any conditions that may need treatment. Most insurance plans cover these screenings and costs; however, their policies vary. It is your responsibility to understand which screening services are covered by your specific insurance plan.
Chronic medical conditions such as ADHD, asthma, depression and anxiety require frequent follow-up to ensure the best care possible for your child. Patients with these conditions typically require regular follow-up visits several times per year. Medications may not be refilled unless patients keep their recommended follow-up appointments.
Please contact our office 1 week prior to needing a refill of a prescription medication. You may do this through the Patient Portal (preferred) or by calling our office and choosing the option to leave a message on our refill line. Patients must be up to date on their well check exams/med check visits in order for prescriptions to be refilled. Please allow 2 business days for these to be processed.
If your child’s illness or injury is life threatening, dial 911.
For urgent matters that cannot wait until business hours, call our office to be connected with a pediatric trained nurse. If needed, there is a physician on-call every night of the week.
If it is determined that your child needs to be seen by a medical provider outside of business hours, you may be referred to a pediatric facility. We are affiliated with Children’s Hospital Colorado. Review their options for urgent and emergency care to find a location near you.
Another resource is the pediatric emergency room at Rocky Mountain Hospital for Children.
Poison Control Hotline
(800) 222-1222
Suicide & Crisis Lifeline
Dial 988
www.988lifeline.org
Vaccinating children and young adults is one of the single most important health-promoting interventions we perform as health care professionals and that you can provide as parents and caregivers. The recommended vaccines and their schedules are based on decades of rigorous scientific research and ongoing safety monitoring involving millions of children worldwide.
Vaccines are an effective way to prevent serious illness and to save lives.
All children and adolescents, with rare exception, should receive all of the recommended vaccines according to the schedule published by the American Academy of Pediatrics (AAP).
The decision not to vaccinate not only affects the unvaccinated child, but also puts the entire community at risk.
Extensive scientific research has shown that vaccines do not cause autism or other developmental disabilities.
Please be advised that delaying or following an alternative vaccine schedule goes against expert recommendations, can put your child at risk for serious illness or death, and goes against our medical advice.
Our providers welcome discussion about immunizations with any of our families. We will continue to address the benefits of vaccination and the risks of non-vaccination during well visits and other appropriate encounters.
Parents or caregivers who decline to vaccinate may be asked to sign our waiver clarifying the risks of non-vaccination and acknowledge that APA has recommended vaccines for their child.
Monday - Friday
8:00 am - 5:00 pm
Saturday
8:00 am - 12:00 pm
Urgent care by appointment only
Sunday
Closed
Monday - Friday
8:00 am - 5:00 pm
Saturday
Closed. Patients can be seen at our Arvada location for urgent care, by appointment only.
Sunday
Closed
We close our offices on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
If your child’s illness or injury is life threatening, dial 911.
For urgent matters that cannot wait until business hours, call our office to be connected with a pediatric trained triage nurse.
Poison Control Hotline
(800) 222-1222
Suicide & Crisis Lifeline
Dial 988
www.988lifeline.org
